Search & AI Drive Business Results

Delivering high-quality search results using modern AI techniques is key to your organisation's success in e-commerce, digital content or product delivery

We Help You Build Amazing Search & AI

Let our experts help you build search experiences to delight your users, using our deep experience of search & AI technologies

User Focus · Search & AI Engineering · People and Process

Learn more about our three-part approach

We’ve helped the best.

We’ve helped some of the biggest and brightest. From team trainings and small tweaks, to strategic assessments, to full-scale system coding, we help
organizations use search & AI to achieve tangible, meaningful results.

“We can’t recommend OSC enough if you depend on search and want to make a significant impact on your business.”

Joy Guerin — Product Owner, Job Search Team, Careerbuilder

Why do you need amazing search & AI?

Providing high quality information isn’t just helpful for your users, it’s a competitive advantage for your organization. Learn to respond with content that satisfies, informs and sells. It’s simple in theory, but complex in practice – and when users can’t find what they’re looking for, they leave.

Search is an organizational problem

Building amazing search & AI may seem like a solely technical problem. Although high quality engineering is key, you also need to understand your users and develop effective processes and teams.

What do we do?

Our process for search quality improvement has led FORTUNE 500 companies in various industries achieve their search goals – from increased conversions to improved UX and providing users with the right, most relevant content. We “teach you to fish“. We’ll assess and train your team to make improvements and mature your search program. It’s our mission to empower your search team.

Why OSC?

We’re experts in many leading search engine platforms including Solr, Elasticsearch and OpenSearch, as well as generative AI, vector search, machine learning and personalization. We’ll work together to get to the root of your search problems and help your organization achieve its search goals: increased conversions and sales, improved UX, providing the right, most relevant content. 

We wrote the book

Good search understands a user’s intent, not just what they type. We wrote Relevant Search to help teams build smarter Elasticsearch and Solr applications and we continue to lead, mentor and educate the search community. Our team has the experience and expertise to collaborate across your organization.

From the Blog

We support the community

We run Haystack, the Search & AI conference. We sponsor MICES, the E-Commerce Search conference.
We host a Slack Channel where practitioners support each other and share solutions.