Client Case Study

MITRE

Project: Single Sign On

Background: Over the course of several years, the MITRE Air Force Center in Bedford, Massachusetts had deployed many web-based applications that each required different login credentials. In order to streamline the end-user experience, MITRE chose a Single Sign On (SSO) solution and asked OpenSource Connections to provide the system design.

Solution: The initial sprint of work focused on the setup of the SSO system foundation. OSC prioritized the task list to create a quick, three-week sprint that enabled the client to get up and running extremely quickly. Developers made notes of any secondary and non-critical issues to follow up on after the first milestone was met. OSC continued development in successive passes. Second and third tier functionality was added in later sprints to round out the application.

Summary: MITRE’s project ended on time and on budget, despite previously unknown system complexity uncovered during the project. The Single-sign-on solution is convenient and seamless for the end user, saving many frustrated employees and “I forgot my password” calls to their help desk.